Privacy Policy
This sample privacy policy explains what the store and KleanFlow collect to run pickup and delivery. Prototype copy only; no real personal data is collected in this demo.
1. What we collect
To run a pickup, the app needs a name, phone number, pickup address, access notes, order history, selected windows and handoff style.
2. Pickup and delivery photos
Drivers take proof photos at pickup and delivery showing the bag handoff. Photos are attached to the order and used to confirm the stop.
3. Relay phone numbers
Driver calls and texts are intended to run through a relay so real phone numbers stay masked. Access notes are masked on the operator side and expire after the stop.
4. How we use it
Information is used to schedule routes, complete pickup and delivery, process payment for the weighed amount, and send order updates. It is not sold.
5. Data retention
Order details and proof photos are retained for store records for a limited period. Access codes are discarded after the stop. This prototype stores nothing.
6. Payments
Card payments are handled by Square. KleanFlow and the store do not store full card numbers. Prototype payment screens are Sandbox placeholders.
7. Sharing
The driver receives only what is needed to complete the stop. Overflow courier partners receive the minimum details needed to complete a delivery.
8. Your choices
Customers can edit saved contact details, adjust notifications, and request account deletion from the Account section once that flow is implemented.